Freshsales vs HubSpot - Detailed Comparison 2026
An in-depth, side-by-side comparison covering features, pricing, pros, cons, and use cases to help you choose the right tool.
Our Verdict: Freshsales vs HubSpot
HubSpot holds a slight edge in user satisfaction with a rating of 4.5/5 compared to Freshsales's 4.3/5. When it comes to features, Freshsales offers 6 capabilities while HubSpot provides 8, with both sharing core functionality like Automations, Reporting. Freshsales differentiates with Ai Lead Scoring and Built In Phone, while HubSpot stands out with Crm and Email Marketing. On pricing, Freshsales is the more budget-friendly option at $9/month compared to HubSpot at $20/month, though both offer free tiers for users who want to try before committing. Both Freshsales and HubSpot are AI-powered, making them strong choices for users who want intelligent automation.
At a Glance
Full Side-by-Side Comparison
| Criteria | Freshsales | HubSpot |
|---|---|---|
| Rating | 4.3/5 | 4.5/5 |
| Pricing Model | Freemium | Freemium |
| Starting Price | $[object Object] | $[object Object] |
| Free Tier | Yes | Yes |
| AI-Powered | Yes | Yes |
| AI Model | Freddy AI | proprietary |
| Platforms | web, ios, android | web, ios, android |
| Founded | 2010 | 2006 |
| Company Size | 1000+ | 1000+ |
| Integrations | 4+ | 6+ |
| Affiliate Program | Yes | Yes |
| Ai | ✗ | ✓ |
| Ai Lead Scoring | ✓ | ✗ |
| Automations | ✓ | ✓ |
| Built In Phone | ✓ | ✗ |
| Crm | ✗ | ✓ |
| Email Marketing | ✗ | ✓ |
| Email Tracking | ✓ | ✗ |
| Forms | ✗ | ✓ |
| Landing Pages | ✗ | ✓ |
| Live Chat | ✗ | ✓ |
| Pipeline Management | ✓ | ✗ |
| Reporting | ✓ | ✓ |
Pricing: Freshsales vs HubSpot
Freshsales Pricing
Freemium
$[object Object]
Free tier available
Billed monthly
Freshsales offers a freemium pricing model starting at $9/month. A free tier is available with limited features.
HubSpot Pricing
Freemium
$[object Object]
Free tier available
Billed monthly
HubSpot offers a freemium pricing model starting at $20/month. A free tier is available with limited features.
Pros and Cons
Freshsales Pros
- Freddy AI scoring and insights at SMB-friendly prices
- Built-in phone, WhatsApp, and SMS for omnichannel sales
- Tight integration with Freshdesk for sales-support handoff
- Generous free tier for small teams
- Faster setup than Salesforce
Freshsales Cons
- Reporting flexibility trails Salesforce on complex needs
- Marketing automation is basic versus HubSpot or Marketo
- Smaller third-party app marketplace
- Customization gets clunky for advanced sales processes
HubSpot Pros
- Genuinely free CRM with no contact limits
- Unified data model spans marketing, sales, and service
- Best-in-class educational resources via HubSpot Academy
- Breeze AI agents automate prospecting and service workflows
- Massive App Marketplace with 1,500+ integrations
HubSpot Cons
- Costs scale fast with marketing contact tiers
- Power features locked behind Professional and Enterprise tiers
- Customization gets complex versus Salesforce flexibility
- Onboarding fees can be steep for Enterprise tier
Who Should Choose Which?
Choose Freshsales if...
Best for: Freshsales is best for SMB and mid-market teams already using Freshworks for support, or teams who want Salesforce-like capability at a fraction of the cost. Companies needing omnichannel engagement benefit most.
- You need Lead Management
- You need Sales Pipeline
- You need Contact Management
- You need Email Marketing
Ideal for: smb, mid-market
Industries: saas, retail, manufacturing
Choose HubSpot if...
Best for: HubSpot is best for SMB and mid-market companies that want one unified platform across marketing, sales, and service. Inbound marketing teams benefit most from the integrated content, email, and CRM tools.
- You need Lead Generation
- You need Email Marketing
- You need Sales Pipeline
- You need Customer Support
Ideal for: smb, mid-market, enterprise
Industries: technology, saas, professional-services, ecommerce
Platform Availability
Freshsales
Available on Web, iOS, and Android. Mobile apps are offered but there is no dedicated desktop client.
HubSpot
Available on Web, iOS, and Android. Mobile apps are offered but there is no dedicated desktop client.
Get Started with Freshsales
AI-powered CRM for sales teams by Freshworks
Earn varies commission
Visit FreshsalesGet Started with HubSpot
All-in-one CRM platform for marketing, sales, and service
Earn 30% recurring up to 1 year commission
Visit HubSpotBecome a Reseller
Interested in reselling Freshsales or HubSpot? These tools offer reseller programs for agencies and consultants.
Freshsales Reseller Info HubSpot Reseller Info