Freshsales vs HubSpot - Detailed Comparison 2026
HubSpot is rated slightly higher on SAASAF.AI (4.5/5 vs 4.3/5). Freshsales starts at $9/month and has a free tier. HubSpot starts at $20/month and has a free tier.
Which Is Better, Freshsales or HubSpot?
HubSpot holds a slight edge in user satisfaction with a rating of 4.5/5 compared to Freshsales's 4.3/5. When it comes to features, Freshsales offers 6 capabilities while HubSpot provides 8, with both sharing core functionality like Automations, Reporting. Freshsales differentiates with Ai Lead Scoring and Built In Phone, while HubSpot stands out with Crm and Email Marketing. On pricing, Freshsales is the more budget-friendly option at $9/month compared to HubSpot at $20/month, though both offer free tiers for users who want to try before committing. Both Freshsales and HubSpot are AI-powered, making them strong choices for users who want intelligent automation.
At a Glance
Full Side-by-Side Comparison
| Criteria | Freshsales | HubSpot |
|---|---|---|
| Rating | 4.3/5 | 4.5/5 |
| Pricing Model | Freemium | Freemium |
| Starting Price | $[object Object] | $[object Object] |
| Free Tier | Yes | Yes |
| AI-Powered | Yes | Yes |
| AI Model | Freddy AI | proprietary |
| Platforms | web, ios, android | web, ios, android |
| Founded | 2010 | 2006 |
| Company Size | 1000+ | 1000+ |
| Integrations | 4+ | 6+ |
| Affiliate Program | Yes | Yes |
| Ai | ✗ | ✓ |
| Ai Lead Scoring | ✓ | ✗ |
| Automations | ✓ | ✓ |
| Built In Phone | ✓ | ✗ |
| Crm | ✗ | ✓ |
| Email Marketing | ✗ | ✓ |
| Email Tracking | ✓ | ✗ |
| Forms | ✗ | ✓ |
| Landing Pages | ✗ | ✓ |
| Live Chat | ✗ | ✓ |
| Pipeline Management | ✓ | ✗ |
| Reporting | ✓ | ✓ |
How Much Do Freshsales and HubSpot Cost?
Freshsales Pricing
Freemium
$[object Object]
Free tier available
Billed monthly
Freshsales offers a freemium pricing model starting at $9/month. A free tier is available with limited features.
HubSpot Pricing
Freemium
$[object Object]
Free tier available
Billed monthly
HubSpot offers a freemium pricing model starting at $20/month. A free tier is available with limited features.
Pros and Cons
Freshsales Pros
- Freddy AI scoring and insights at SMB-friendly prices
- Built-in phone, WhatsApp, and SMS for omnichannel sales
- Tight integration with Freshdesk for sales-support handoff
- Generous free tier for small teams
- Faster setup than Salesforce
Freshsales Cons
- Reporting flexibility trails Salesforce on complex needs
- Marketing automation is basic versus HubSpot or Marketo
- Smaller third-party app marketplace
- Customization gets clunky for advanced sales processes
HubSpot Pros
- Genuinely free CRM with no contact limits
- Unified data model spans marketing, sales, and service
- Best-in-class educational resources via HubSpot Academy
- Breeze AI agents automate prospecting and service workflows
- Massive App Marketplace with 1,500+ integrations
HubSpot Cons
- Costs scale fast with marketing contact tiers
- Power features locked behind Professional and Enterprise tiers
- Customization gets complex versus Salesforce flexibility
- Onboarding fees can be steep for Enterprise tier
Who Should Choose Which?
Choose Freshsales if...
Best for: Freshsales is best for SMB and mid-market teams already using Freshworks for support, or teams who want Salesforce-like capability at a fraction of the cost. Companies needing omnichannel engagement benefit most.
- You need Lead Generation
- You need Sales Pipeline
- You need Contact Management
- You need Email Campaigns
Ideal for: smb, mid-market
Industries: technology, retail, manufacturing
Choose HubSpot if...
Best for: HubSpot is best for SMB and mid-market companies that want one unified platform across marketing, sales, and service. Inbound marketing teams benefit most from the integrated content, email, and CRM tools.
- You need Lead Generation
- You need Email Campaigns
- You need Sales Pipeline
- You need Customer Support
Ideal for: smb, mid-market, enterprise
Industries: technology, professional-services, ecommerce
Platform Availability
Freshsales
Available on Web, iOS, and Android. Mobile apps are offered but there is no dedicated desktop client.
HubSpot
Available on Web, iOS, and Android. Mobile apps are offered but there is no dedicated desktop client.
Get Started with Freshsales
AI-powered CRM for sales teams by Freshworks
Earn varies commission
Visit FreshsalesGet Started with HubSpot
All-in-one CRM platform for marketing, sales, and service
Earn 30% recurring up to 1 year commission
Visit HubSpotBecome a Reseller
Interested in reselling Freshsales or HubSpot? These tools offer reseller programs for agencies and consultants.
Freshsales Reseller Info HubSpot Reseller InfoExplore More
Tool Profiles
Alternatives
Use Cases
- Lead Generation
- Sales Pipeline
- Contact Management
- Email Campaigns
- Customer Support
Freshsales vs HubSpot: Frequently Asked Questions
Is Freshsales or HubSpot better?
HubSpot is rated slightly higher on SAASAF.AI, at 4.5/5 versus 4.3/5 for Freshsales, but the better pick depends on your use case. Freshsales is best for SMB and mid-market teams already using Freshworks for support, or teams who want Salesforce-like capability at a fraction of the cost. HubSpot is best for SMB and mid-market companies that want one unified platform across marketing, sales, and service.
How does Freshsales pricing compare to HubSpot?
Freshsales is cheaper to start, at $9/month versus $20/month for HubSpot. Both use a freemium pricing model. Both offer a free tier. Listed figures are starting prices; seats, usage and add-ons can change the final bill. Check each vendor's pricing page for current plan limits before you buy.
What is the difference between Freshsales and HubSpot?
Freshsales is an AI-powered sales CRM from Freshworks with built-in email, phone, chat, and AI lead scoring. HubSpot is a comprehensive CRM platform with marketing automation, sales CRM, customer service, CMS, and operations tools. Freshsales lists features such as AI Lead Scoring, Built In Phone and Email Tracking. HubSpot lists CRM, Email Marketing and Landing Pages. Both cover Automations and Reporting.
What are alternatives to both Freshsales and HubSpot?
Alternatives to Freshsales include Close (4.5/5), Pipedrive (4.4/5) and Zoho CRM (4.2/5). Alternatives to HubSpot include Pipedrive (4.4/5), Salesforce (4.3/5) and Zoho CRM (4.2/5). Zoho CRM has a free tier. Each tool has a full alternatives page on SAASAF.AI with pricing and feature comparisons.
What platforms do Freshsales and HubSpot support?
Freshsales and HubSpot are both available on Web, iOS and Android. Freshsales integrations listed on SAASAF.AI include Slack, Google Workspace and Zapier. HubSpot integrations include Salesforce, Slack and Google Workspace. Freshsales lists 4 integrations and HubSpot lists 6 in the SAASAF.AI directory.