Close vs Pipedrive - Detailed Comparison 2026
Close is rated slightly higher on SAASAF.AI (4.5/5 vs 4.4/5). Close starts at $49/month with no free tier. Pipedrive starts at $14/month with no free tier.
Which Is Better, Close or Pipedrive?
Close and Pipedrive are rated very closely, with Close at 4.5/5 and Pipedrive at 4.4/5, indicating both are well-regarded by users. When it comes to features, Close offers 6 capabilities while Pipedrive provides 6, with both sharing core functionality like Reporting. Close differentiates with Built In Calling and Email Sequences, while Pipedrive stands out with Visual Pipeline and Email Integration. On pricing, Pipedrive is the more budget-friendly option at $14/month compared to Close at $49/month. Pipedrive brings AI-powered capabilities to the table, which Close does not offer natively. Pipedrive has broader platform support (3 platforms vs. 1), which may matter for teams with diverse device needs.
At a Glance
Full Side-by-Side Comparison
| Criteria | Close | Pipedrive |
|---|---|---|
| Rating | 4.5/5 | 4.4/5 |
| Pricing Model | Subscription | Subscription |
| Starting Price | $[object Object] | $[object Object] |
| Free Tier | No | No |
| AI-Powered | No | Yes |
| AI Model | N/A | proprietary |
| Platforms | web | web, ios, android |
| Founded | 2013 | 2010 |
| Company Size | 51-200 | 1000+ |
| Integrations | 4+ | 5+ |
| Affiliate Program | Yes | Yes |
| Ai Assistant | ✗ | ✓ |
| Automations | ✗ | ✓ |
| Built In Calling | ✓ | ✗ |
| Email Integration | ✗ | ✓ |
| Email Sequences | ✓ | ✗ |
| Lead Management | ✗ | ✓ |
| Pipeline Management | ✓ | ✗ |
| Power Dialer | ✓ | ✗ |
| Reporting | ✓ | ✓ |
| Sms | ✓ | ✗ |
| Visual Pipeline | ✗ | ✓ |
How Much Do Close and Pipedrive Cost?
Close Pricing
Subscription
$[object Object]
Billed monthly
Close uses a subscription pricing model starting at $49/month. No free tier is offered.
Pipedrive Pricing
Subscription
$[object Object]
Billed monthly
Pipedrive uses a subscription pricing model starting at $14/month. No free tier is offered.
Pros and Cons
Close Pros
- Built-in Power Dialer eliminates separate sales dialer cost
- Email, SMS, and calling unified in one timeline
- Workflows handle sequences with branching logic natively
- Excellent founder-led content and sales playbooks
- Honest, transparent pricing with no hidden tiers
Close Cons
- Smaller integration ecosystem than HubSpot or Salesforce
- Less suitable for complex enterprise sales orgs
- Reporting is functional but lacks deeper analytics
- Per-seat pricing adds up for large rep teams
Pipedrive Pros
- Visual pipeline view that reps adopt quickly
- Affordable per-seat pricing for SMB sales teams
- Activity-based methodology built into the UX
- Smart Docs include eSign without separate tool
- Strong mobile app for field sales
Pipedrive Cons
- Reporting and dashboards trail HubSpot and Salesforce
- Marketing automation is shallow versus dedicated platforms
- Customization is limited compared to Salesforce
- Add-on pricing for LeadBooster, Web Visitors, etc., adds up
Who Should Choose Which?
Choose Close if...
Best for: Close is best for inside sales teams at SaaS and B2B services companies who need calling, email, and CRM in one tool. Teams running high-velocity outbound benefit most from the integrated dialer.
- You need Inside Sales
- You need Sales Outreach
- You need Call Management
Ideal for: smb, mid-market
Industries: technology, agencies, consulting
Choose Pipedrive if...
Best for: Pipedrive is best for SMB and mid-market sales teams who want a visual, sales-rep-friendly CRM without enterprise complexity. Outbound sales teams benefit most from the pipeline-first design.
- You need Sales Pipeline
- You need Lead Generation
- You need Email Tracking
- You need Reporting & Dashboards
Ideal for: smb, mid-market
Industries: technology, real-estate, consulting, agencies
Platform Availability
Close
Web-based application accessible via any browser. No dedicated desktop or mobile apps are currently offered.
Pipedrive
Available on Web, iOS, and Android. Mobile apps are offered but there is no dedicated desktop client.
Get Started with Close
CRM built for inside sales teams with calling and email
Earn 20% recurring commission
Visit CloseGet Started with Pipedrive
Sales CRM designed by salespeople, for salespeople
Earn 33% recurring commission
Visit PipedriveBecome a Reseller
Interested in reselling Pipedrive? These tools offer reseller programs for agencies and consultants.
Pipedrive Reseller InfoExplore More
Tool Profiles
Alternatives
Use Cases
- Inside Sales
- Sales Outreach
- Call Management
- Sales Pipeline
- Lead Generation
- Email Tracking
- Reporting & Dashboards
Close vs Pipedrive: Frequently Asked Questions
Is Close or Pipedrive better?
Close is rated slightly higher on SAASAF.AI, at 4.5/5 versus 4.4/5 for Pipedrive, but the better pick depends on your use case. Close is best for inside sales teams at SaaS and B2B services companies who need calling, email, and CRM in one tool. Pipedrive is best for SMB and mid-market sales teams who want a visual, sales-rep-friendly CRM without enterprise complexity.
How does Close pricing compare to Pipedrive?
Pipedrive is cheaper to start, at $14/month versus $49/month for Close. Both use a subscription pricing model. Neither lists a free tier. Listed figures are starting prices; seats, usage and add-ons can change the final bill. Check each vendor's pricing page for current plan limits before you buy.
What is the difference between Close and Pipedrive?
Close is a CRM designed for high-velocity inside sales teams. Pipedrive is a sales-focused CRM that helps teams manage leads, track deals, and automate sales processes. Close lists features such as Built In Calling, Email Sequences and Sms. Pipedrive lists Visual Pipeline, Email Integration and Automations. Both cover Reporting.
What are alternatives to both Close and Pipedrive?
Close and Pipedrive share the same top alternatives on SAASAF.AI: HubSpot (4.5/5), Salesforce (4.3/5) and Freshsales (4.3/5). HubSpot starts at $20/month and has a free tier. Salesforce starts at $25/month with no free tier. HubSpot has a free tier.
What platforms do Close and Pipedrive support?
Close is available on Web. Pipedrive is available on Web, iOS and Android. Close integrations listed on SAASAF.AI include Zapier, Slack and HubSpot. Pipedrive integrations include Slack, Google Workspace and Microsoft Teams. Close lists 4 integrations and Pipedrive lists 5 in the SAASAF.AI directory.