Fireflies.ai vs Otter.ai - Detailed Comparison 2026
Fireflies.ai is rated slightly higher on SAASAF.AI (4.4/5 vs 4.3/5). Fireflies.ai starts at $10/month and has a free tier. Otter.ai starts at $16.99/month and has a free tier.
Which Is Better, Fireflies.ai or Otter.ai?
Fireflies.ai and Otter.ai are rated very closely, with Fireflies.ai at 4.4/5 and Otter.ai at 4.3/5, indicating both are well-regarded by users. When it comes to features, Fireflies.ai offers 6 capabilities while Otter.ai provides 6, with both sharing core functionality like Action Items. Fireflies.ai differentiates with Transcription and Ai Summaries, while Otter.ai stands out with Real Time Transcription and Meeting Summaries. On pricing, Fireflies.ai is the more budget-friendly option at $10/month compared to Otter.ai at $16.99/month, though both offer free tiers for users who want to try before committing. Both Fireflies.ai and Otter.ai are AI-powered, making them strong choices for users who want intelligent automation. Otter.ai has broader platform support (4 platforms vs. 2), which may matter for teams with diverse device needs.
At a Glance
Fireflies.ai
AI notetaker for meetings with transcription and search
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Visit Fireflies.aiFull Side-by-Side Comparison
| Criteria | Fireflies.ai | Otter.ai |
|---|---|---|
| Rating | 4.4/5 | 4.3/5 |
| Pricing Model | Freemium | Freemium |
| Starting Price | $[object Object] | $[object Object] |
| Free Tier | Yes | Yes |
| AI-Powered | Yes | Yes |
| AI Model | proprietary | proprietary |
| Platforms | web, chrome-extension | web, ios, android, chrome-extension |
| Founded | 2016 | 2016 |
| Company Size | 51-200 | 51-200 |
| Integrations | 7+ | 5+ |
| Affiliate Program | Yes | Yes |
| Action Items | ✓ | ✓ |
| Ai Summaries | ✓ | ✗ |
| Api | ✓ | ✗ |
| Crm Logging | ✓ | ✗ |
| Meeting Summaries | ✗ | ✓ |
| Real Time Transcription | ✗ | ✓ |
| Search | ✗ | ✓ |
| Sharing | ✗ | ✓ |
| Speaker Identification | ✗ | ✓ |
| Topic Tracking | ✓ | ✗ |
| Transcription | ✓ | ✗ |
How Much Do Fireflies.ai and Otter.ai Cost?
Fireflies.ai Pricing
Freemium
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Free tier available
Billed monthly
Fireflies.ai offers a freemium pricing model starting at $10/month. A free tier is available with limited features.
Otter.ai Pricing
Freemium
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Free tier available
Billed monthly
Otter.ai offers a freemium pricing model starting at $16.99/month. A free tier is available with limited features.
Pros and Cons
Fireflies.ai Pros
- Free plan offers unlimited transcription minutes
- Conversation intelligence rivals enterprise tools like Gong
- 60+ integrations including Salesforce, HubSpot, and Slack
- AskFred delivers natural-language queries across meeting history
- Topic trackers automatically surface competitor and pricing mentions
Fireflies.ai Cons
- Free plan limits storage and AI features significantly
- Sentiment analysis can misread sarcasm and complex emotions
- UI feels dated compared to newer competitors like Fathom
- Bot identification in meetings can feel intrusive to external guests
Otter.ai Pros
- Auto-joins Zoom, Meet, and Teams without manual triggering
- Speaker identification trains over time with your team
- AI Chat queries the entire history of past meetings
- Salesforce and HubSpot push for sales teams
- Generous free tier with 300 minutes per month
Otter.ai Cons
- Transcription accuracy drops on heavy accents or poor audio
- Real-time speaker labels sometimes mislabel until corrected
- Summary quality lags purpose-built tools like Fireflies on calls
- Privacy concerns when bot joins external meetings unannounced
Who Should Choose Which?
Choose Fireflies.ai if...
Best for: Fireflies.ai is best for sales, customer success, and recruiting teams that want Gong-style conversation intelligence without enterprise pricing. Solo consultants also benefit from the unlimited free transcription tier.
- You need Meeting Management
- You need Sales Intelligence
- You need Team Communication
- You need CRM Automation
Ideal for: smb, mid-market, enterprise
Industries: sales, technology, recruiting, consulting
Choose Otter.ai if...
Best for: Otter.ai is best for sales reps, recruiters, journalists, and students who need accurate transcripts with searchable history. Sales teams using Salesforce or HubSpot get the most leverage from OtterPilot.
- You need Meeting Management
- You need Knowledge Management
- You need Sales Calls
- You need Lectures
Ideal for: individual, smb, enterprise
Industries: technology, sales, education, media
Platform Availability
Fireflies.ai
Web-based application accessible via any browser. No dedicated desktop or mobile apps are currently offered.
Otter.ai
Available on Web, iOS, Android, and Chrome-extension. Mobile apps are offered but there is no dedicated desktop client.
Get Started with Fireflies.ai
AI notetaker for meetings with transcription and search
Earn 25% recurring commission
Visit Fireflies.aiGet Started with Otter.ai
AI meeting assistant for transcription and notes
Earn 25% recurring commission
Visit Otter.aiExplore More
Tool Profiles
Alternatives
Categories
Use Cases
- Meeting Management
- Sales Intelligence
- Team Communication
- CRM Automation
- Knowledge Management
- Sales Calls
- Lectures
Fireflies.ai vs Otter.ai: Frequently Asked Questions
Is Fireflies.ai or Otter.ai better?
Fireflies.ai is rated slightly higher on SAASAF.AI, at 4.4/5 versus 4.3/5 for Otter.ai, but the better pick depends on your use case. Fireflies.ai is best for sales, customer success, and recruiting teams that want Gong-style conversation intelligence without enterprise pricing. Otter.ai is best for sales reps, recruiters, journalists, and students who need accurate transcripts with searchable history.
How does Fireflies.ai pricing compare to Otter.ai?
Fireflies.ai is cheaper to start, at $10/month versus $16.99/month for Otter.ai. Both use a freemium pricing model. Both offer a free tier. Listed figures are starting prices; seats, usage and add-ons can change the final bill. Check each vendor's pricing page for current plan limits before you buy.
What is the difference between Fireflies.ai and Otter.ai?
Fireflies.ai is an AI meeting assistant that records, transcribes, and summarizes meetings. Otter.ai is an AI-powered meeting transcription and note-taking tool. Fireflies.ai lists features such as Transcription, AI Summaries and Topic Tracking. Otter.ai lists Real Time Transcription, Meeting Summaries and Speaker Identification. Both cover Action Items.
What platforms do Fireflies.ai and Otter.ai support?
Fireflies.ai is available on Web and Chrome Extension. Otter.ai is available on Web, iOS, Android and Chrome Extension. Fireflies.ai integrations listed on SAASAF.AI include Zoom, Google Meet and Microsoft Teams. Otter.ai integrations include Zoom, Google Meet and Microsoft Teams. Fireflies.ai lists 7 integrations and Otter.ai lists 5 in the SAASAF.AI directory.