Fireflies.ai vs Otter.ai - Detailed Comparison 2026
An in-depth, side-by-side comparison covering features, pricing, pros, cons, and use cases to help you choose the right tool.
Our Verdict: Fireflies.ai vs Otter.ai
Fireflies.ai and Otter.ai are rated very closely, with Fireflies.ai at 4.4/5 and Otter.ai at 4.3/5, indicating both are well-regarded by users. When it comes to features, Fireflies.ai offers 6 capabilities while Otter.ai provides 6, with both sharing core functionality like Action Items. Fireflies.ai differentiates with Transcription and Ai Summaries, while Otter.ai stands out with Real Time Transcription and Meeting Summaries. On pricing, Fireflies.ai is the more budget-friendly option at $10/month compared to Otter.ai at $16.99/month, though both offer free tiers for users who want to try before committing. Both Fireflies.ai and Otter.ai are AI-powered, making them strong choices for users who want intelligent automation. Otter.ai has broader platform support (4 platforms vs. 2), which may matter for teams with diverse device needs.
At a Glance
Fireflies.ai
AI notetaker for meetings with transcription and search
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Visit Fireflies.ai
Full Side-by-Side Comparison
| Criteria | Fireflies.ai | Otter.ai |
|---|---|---|
| Rating | 4.4/5 | 4.3/5 |
| Pricing Model | Freemium | Freemium |
| Starting Price | $[object Object] | $[object Object] |
| Free Tier | Yes | Yes |
| AI-Powered | Yes | Yes |
| AI Model | proprietary | proprietary |
| Platforms | web, chrome-extension | web, ios, android, chrome-extension |
| Founded | 2016 | 2016 |
| Company Size | 51-200 | 51-200 |
| Integrations | 7+ | 5+ |
| Affiliate Program | Yes | Yes |
| Action Items | ✓ | ✓ |
| Ai Summaries | ✓ | ✗ |
| Api | ✓ | ✗ |
| Crm Logging | ✓ | ✗ |
| Meeting Summaries | ✗ | ✓ |
| Real Time Transcription | ✗ | ✓ |
| Search | ✗ | ✓ |
| Sharing | ✗ | ✓ |
| Speaker Identification | ✗ | ✓ |
| Topic Tracking | ✓ | ✗ |
| Transcription | ✓ | ✗ |
Pricing: Fireflies.ai vs Otter.ai
Fireflies.ai Pricing
Freemium
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Free tier available
Billed monthly
Fireflies.ai offers a freemium pricing model starting at $10/month. A free tier is available with limited features.
Otter.ai Pricing
Freemium
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Free tier available
Billed monthly
Otter.ai offers a freemium pricing model starting at $16.99/month. A free tier is available with limited features.
Pros and Cons
Fireflies.ai Pros
- Free plan offers unlimited transcription minutes
- Conversation intelligence rivals enterprise tools like Gong
- 60+ integrations including Salesforce, HubSpot, and Slack
- AskFred delivers natural-language queries across meeting history
- Topic trackers automatically surface competitor and pricing mentions
Fireflies.ai Cons
- Free plan limits storage and AI features significantly
- Sentiment analysis can misread sarcasm and complex emotions
- UI feels dated compared to newer competitors like Fathom
- Bot identification in meetings can feel intrusive to external guests
Otter.ai Pros
- Auto-joins Zoom, Meet, and Teams without manual triggering
- Speaker identification trains over time with your team
- AI Chat queries the entire history of past meetings
- Salesforce and HubSpot push for sales teams
- Generous free tier with 300 minutes per month
Otter.ai Cons
- Transcription accuracy drops on heavy accents or poor audio
- Real-time speaker labels sometimes mislabel until corrected
- Summary quality lags purpose-built tools like Fireflies on calls
- Privacy concerns when bot joins external meetings unannounced
Who Should Choose Which?
Choose Fireflies.ai if...
Best for: Fireflies.ai is best for sales, customer success, and recruiting teams that want Gong-style conversation intelligence without enterprise pricing. Solo consultants also benefit from the unlimited free transcription tier.
- You need Meeting Transcription
- You need Sales Intelligence
- You need Team Collaboration
- You need Crm Automation
Ideal for: smb, mid-market, enterprise
Industries: sales, technology, recruiting, consulting
Choose Otter.ai if...
Best for: Otter.ai is best for sales reps, recruiters, journalists, and students who need accurate transcripts with searchable history. Sales teams using Salesforce or HubSpot get the most leverage from OtterPilot.
- You need Meeting Transcription
- You need Note Taking
- You need Sales Calls
- You need Lectures
Ideal for: individual, smb, enterprise
Industries: technology, sales, education, media
Platform Availability
Fireflies.ai
Web-based application accessible via any browser. No dedicated desktop or mobile apps are currently offered.
Otter.ai
Available on Web, iOS, Android, and Chrome-extension. Mobile apps are offered but there is no dedicated desktop client.
Get Started with Fireflies.ai
AI notetaker for meetings with transcription and search
Earn 25% recurring commission
Visit Fireflies.aiGet Started with Otter.ai
AI meeting assistant for transcription and notes
Earn 25% recurring commission
Visit Otter.ai