SAASAF.AI
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FAQ

Every Question.
Answered.

No sales calls required to understand how SAASAF.AI works. Everything you need to know — for vendors, resellers, and everyone in between.

// FOR VENDORS

Vendor

What exactly does SAASAF.AI do for me as a SaaS vendor?

You list your product, set your commission rate, upload your sales collateral, and define your reseller criteria. Resellers on the platform browse your listing, apply to sell your product, and once approved, they start closing deals. You track everything in your vendor dashboard and Stripe handles all commission payouts automatically. You pay only your monthly subscription fee — and 5% of commissions processed.

Vendor

How quickly can I get my product live on the marketplace?

Most vendors are live within 24–48 hours of applying. The onboarding flow takes about 20 minutes — product details, pricing tiers, commission structure, and collateral uploads. Early access vendors get a dedicated onboarding call to make sure everything is set up for Day 1.

Vendor

Can I approve resellers manually before they start selling?

Yes. You choose your approval model: manual approval (you review each applicant), auto-approval with criteria (auto-approve anyone meeting your requirements), or open enrollment (anyone can sell). You can change this setting anytime and revoke reseller access if needed.

Vendor

What's the 5% transaction fee based on?

The 5% fee applies only to commissions processed through the platform — not your total deal value or your MRR. Example: if a reseller earns a $1,000 commission on a deal, SAASAF.AI takes $50. Your monthly subscription fee is separate and covers platform access regardless of transaction volume.

Vendor

What happens if a reseller misrepresents my product?

Vendor terms of service prohibit misrepresentation. You can report and remove any reseller from your program at any time. The contract generator (Phase 2) includes standard representations and warranties that protect vendors. In cases of disputed deals, SAASAF.AI has an admin mediation layer.

Vendor

Do I need to provide sales training to my resellers?

It's strongly recommended but not required. The platform has an asset library where you can upload onboarding docs, demo videos, pricing sheets, and talk tracks. Resellers who sell better earn more — so it's in your interest to arm them well. The SAASAF Academy (Phase 2) also offers platform-level sales training.

// FOR RESELLERS

Reseller

Do I need sales experience to join as a reseller?

No formal experience required. You need the ability to have business conversations, a network or audience you can sell into, and the drive to learn. The marketplace has products at every price point and complexity level — you can start with simpler, lower-ticket SaaS and work up to enterprise deals as you build confidence and track record.

Reseller

How and when do I get paid?

Commissions are paid automatically via Stripe Connect when a deal closes and payment is confirmed by the vendor. You'll see pending and confirmed commissions in your earnings dashboard. Payout timing depends on the vendor's billing cycle — typically within 5–15 days of a confirmed sale.

Reseller

Can I sell multiple vendors' products at the same time?

Absolutely — and that's the point. The platform is designed for resellers to build a portfolio of SaaS products they represent simultaneously. Your dashboard tracks commissions, pipeline, and payout history across all vendor relationships in one place.

Reseller

What tools do I get to help me close deals?

Phase 1 includes unique tracking links, earnings dashboard, vendor asset access, and Stripe payouts. Phase 2 (launching ~10 weeks post-launch) adds a proposal builder, contract generator with e-signature, CRM pipeline, and deal registration system. Pro Reseller subscribers ($49/mo) get all Phase 2 tools at launch.

Reseller

What's deal registration and why does it matter?

Deal registration lets you formally log an active sales opportunity with a vendor. This protects your work — if another reseller approaches the same prospect, your prior registration gives you rights to that deal. It prevents channel conflict and ensures your effort is rewarded even in competitive selling situations.

Reseller

Is there a limit to how many vendor programs I can apply to?

On the Free tier, you can apply to unlimited vendor programs. There's no cap on the number of products you can represent. Pro Reseller subscribers get priority consideration from vendors and early access to new products launching on the platform.

// PLATFORM & TECHNICAL

Platform

When does the platform actually launch?

Phase 1 (marketplace, vendor/reseller portals, tracking, Stripe payouts) launches Q2 2026. Phase 2 (contract generator, proposal builder, CRM pipeline) launches approximately 10 weeks later. Early access applicants from this waitlist are the first users on the platform and lock in founding member pricing.

Platform

Is my data secure? What's your privacy policy?

All data is encrypted in transit and at rest. We do not sell user data to third parties — ever. Commission data, deal information, and personal details are only accessible to the relevant parties in each transaction. Full details are in our Privacy Policy.

Platform

What countries does SAASAF.AI operate in?

The platform is available globally for both vendors and resellers. Stripe Connect handles international payouts in 40+ countries and 130+ currencies. Some vendor programs may have geographic restrictions — those are set by the vendor, not the platform.

Platform

What's the difference between SAASAF.AI and PartnerStack or Rewardful?

PartnerStack is enterprise-only and closed to early-stage companies. Rewardful and similar tools are link-tracking — not full sales infrastructure. SAASAF.AI combines an open marketplace (so resellers can find you) with full back-office tools (contracts, proposals, CRM) — tools those platforms don't offer at any price. See our full competitor comparison.

Platform

Can I use SAASAF.AI if I already have an affiliate program elsewhere?

Yes. SAASAF.AI is not exclusive. Vendors can run parallel programs on multiple platforms. Many vendors use SAASAF.AI specifically for human B2B resellers while keeping separate link-based affiliate programs for content creators and influencers.

Platform

What if I have a question not answered here?

Reach out directly at contact us or email [email protected]. We respond to every message. No bots. No ticket queues. Real people who actually care if you succeed on the platform.

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